Everything you might want to know.
Straight answers about our courses, customisation and how it all works. Can't find yours? Ask us directly using the form at the bottom of this page.
Getting started
Some of it, depending on your obligations. Sexual harassment prevention and WHS-related training map to active legal duties for Australian employers; other courses are strongly recommended risk controls. We'll tell you honestly which is which.
Yes — every course is available on its own, quoted for your team. Packs simply group the courses that address a whole risk area, and we'll happily build one around your business.
Yes, two ways: get our free Privacy awareness module, or book a no-obligation demo tailored to your industry. Either way you judge the quality before you commit.
Standard courses: days, not months. Customised versions: typically 5–15 business days depending on the customisation level — we confirm exact timing when we scope your pack.
A few obligations apply to almost every Australian employer regardless of size — your duty to prevent sexual harassment, and your WHS duty to manage psychosocial risk. Everything past that depends on your industry, your contracts, and the risks actually showing up in your business. Tell us about your workplace, and we'll tell you what's essential first, and what's genuinely optional for you.
In the areas that matter most — WHS, harassment prevention, privacy — yes. Those duties attach to the business and the people running it, not the entity type. What sole traders and partnerships skip is the extra layer that only applies to companies, like ASIC governance and director duties. If you employ anyone, the core obligations are the same as a company's.
At minimum, for as long as someone's employed — ideally longer, since a claim or investigation can surface well after someone's left. There's no single legislated retention period that covers every kind of compliance training specifically, but the Fair Work Act requires most employee records to be kept for seven years, and most businesses default to matching that. For your specific obligations, it's worth checking with your adviser rather than assuming one rule covers everything.
Each risk area generally needs its own training, because regulators check different things for each — what satisfies your harassment-prevention duty isn't the same as what satisfies your WHS or AI obligations. That doesn't mean separate purchases or logins, though — that's what a pack is for. Your team can complete several courses in one rollout; the content underneath still addresses each obligation on its own terms.
Technical & LMS compatibility
Yes. Our SCORM-compliant modules are fully compatible with most Learning Management Systems, allowing for seamless integration and tracking within your existing platform.
Yes. If hosted on your LMS, completion data integrates with your reporting system. Alternatively, we can provide access via our platform with built-in reporting tools.
Our courses are developed in English for Australian legislation. Localised versions can be created on request.
Completion records and certificates for every learner. If the courses run on your LMS, completion data flows into your own reporting; if we host them, you get built-in reporting on ours. Either way, you keep the evidence trail.
No. We can host everything and handle the admin. If you do have an LMS, our courses are SCORM-compliant and work with most systems — seamless integration and tracking in your existing platform.
Customisation
Customisation includes everything from branding such as logo, colours and terminology to integrating your specific policies, procedures and real-world scenarios. We tailor modules to reflect your workplace's challenges and compliance needs.
We can embed your internal policies, industry-specific examples, branded templates, staff scenarios, assessment questions and even interactive media. Our goal is to make compliance training meaningful and directly relevant to your workforce.
Yes. We offer three tiers:
- Level 1: Branding and terminology adjustments
- Level 2: Policy integration and scenario development
- Level 3: Advanced visual/media customisation and role-based learning paths
Depending on the level of customisation, turnaround typically ranges from 5 to 15 business days. We'll confirm exact timing during project scoping.
Yes — from your logo and terminology through to your actual policies, procedures and real workplace scenarios. Three customisation levels are available, so you choose how deep to go.
Compliance & quality assurance
All our modules carry a compliance disclaimer covering these key points: we are not a legal advisory service and do not provide legal advice on compliance breaches or incidents; legislation may apply differently across industries, so generic modules might need adapting for specific organisational contexts; our modules are scrutinised by experts in work health and safety, human resources, privacy, and psychological safety and wellbeing; all modules are regularly reviewed and updated in response to national legislative changes, including those from Safe Work Australia and other federal and state regulators; and once updates are made, the effective date is clearly noted.
Every course is reviewed by field subject-matter experts with deep domain expertise in Work Health and Safety, Human Resources, Privacy, and Psychological Safety and Wellbeing.
Absolutely. All our courses are regularly reviewed and updated to reflect changes in national legislation, including updates from Safe Work Australia and key federal and state privacy and WHS regulations.
Accessibility and support
Fully WCAG-compliant versions of any module are available on request, and we produce screen-reader-friendly PDFs for participants using tools such as JAWS. Our standard modules are built in Articulate 360 Rise, where some features fall outside the guidelines — tell us your accessibility requirements and we'll build to them.
We offer ongoing technical support, content updates where applicable, and periodic reviews to ensure your training stays current and effective.
Of course — book a no-obligation demo tailored to your industry and compliance needs (the "Ask us anything" button below opens the form). You can also download our free Privacy awareness module to see how our courses are structured.
Simulation
Every module already includes realistic scenarios to build understanding as you go. Simulation goes further — it's a separate, deeper test, with no multiple-choice safety net, built around your actual policies. It shows whether your team would make the right call under real pressure, not just whether they recognised the right answer on a page.
It's optional. Add it to any pack if you want that extra layer of proof on top of standard completion.
Because training fades and policies get filed away, and neither shows up as a problem until a real situation forces it. Simulation is the part of your evidence a completion record can't give you — proof your people would actually apply the policy, not just that they were trained on it.
It's a live session, about ten minutes, guided by Holly, our AI facilitator. Holly walks your team through a scenario built directly from your actual policy — a real situation tied to how that policy applies in your workplace, not a generic hypothetical.
That's exactly what the session is for. Holly coaches them through it in the moment — talking through what the right response looks like and why — so it becomes a learning moment, not a pass/fail test.
A clear record of how your team responded, in a form you can share with a board, auditor or insurer — evidence the policy was actually tested, not just that training happened.
Ask us anything
Two minutes in the form and we come back within one business day — or book a demo tailored to your industry.